Publicação de 2021 repleta de insights que podem ser valiosos não só para quem está estruturando a área, mas para os mais "veteranos", mas que buscam perspectivas diferentes para continuar evoluindo e escalando a área em suas organizações.
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State of Product Ops from Product Led Alliance
State of Product Ops from Product Led Alliance
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Olá!! Compartilhando aqui meus destaques sobre este material "State of Product Ops - Report 2021" da Product-Led Alliance. Top 6 insights que chamaram minha atenção
Definição de Prod Ops (p.10): "Product Ops is a function designed to support product excellence either at scale or as an organization scales. There isn’t a ‘one size fits all’ definition for the role and it can look totally different company to company. It can even totally change year to year at an organization. Broadly speaking, Product Ops helps with process, efficiency and decision making by improving communication and removing friction points."
Prod Ops 7 core responsibilities (p.12): "Ensure data is easily available, Manage the product stack and tools, Streamline pivotal tasks and processes, Keep on top of the curriculum, Stay on top of key changes, Maintain the right resources, Support onboarding"
Quote legal (p.16): "You could say Prod Ops is a lighthouse getting everyone safely to the same island."
Skill sets for Prod Ops professionals, quote (p.20): "A strong focus on proactive and cross-functional collaboration; Ops team members need to have or gain an end-to-end view of the business (understanding how information, tasks, and products move through the org); I don’t think this is a natural focus areas for PM’s who tend to have a functional view of the business"
Quote about Who should Prod Ops work closely with (p.24): "The product team is the customer of product operations. The processes that ProdOps creates are the product of the team, and that product is consumed by the Product team. As we all know, the job is to serve your customer the product that they need"
Estrutura interessante de uma empresa, em 3 pilares (p.30): Flywheel pillar (Our go-to-market teams, sales services and marketing), Company pillar (Mainly composed of our finance and legal people), Product management pillar (This is UX research, design, engineering). Prod Ops é um pilar a parte.
Outros pontos
Link para vídeos dos painéis (foi um evento em fevereiro 2021) https://productledalliance.com/state-of-product-ops-videos/
Perguntas a se fazer para orientar melhor atuação de Prod Ops (p.52): “What are the top problems right now for my product teams? What are the top challenges for the product organisation as a whole? And what are the top problems for the entire business?”